FAQ - Frequently Asked Questions.

Welcome to our FAQ page! Here are answers to common questions about purchasing and using our digital eBook shop. If you have further inquiries, please feel free to contact us.

General Questions.
Q: What is Workout eBooks?
A: Workout eBooks is an online platform where you can browse, purchase, and download digital eBooks on a range of fitness, muscle development, general health and workout topics.

Q: How do I purchase an eBook?
A: To purchase an eBook, simply click on the eBook you're interested in, and proceed to checkout. You'll complete your purchase using PayPal or one of our alternate payment providers.

Q: What formats are available for the eBooks?
A: Our eBooks are typically available in PDF and/or DOCX formats. You can access both formats after your purchase.

Q: Are there any membership fees or subscriptions required?
A: No, there are no membership fees or subscriptions required. You only pay for the eBooks you choose to purchase.

Purchasing and Downloading.
Q: How do I download my purchased eBooks?
A: After completing your purchase, you will be redirected to a page where you can download your eBook(s) immediately. Additionally, a download link will be sent to your email.

Q: Can I download my eBook to multiple devices?
A: Yes, once purchased, you can download your eBook(s) to multiple devices that you own for personal use.

Q: What if I encounter issues with downloading my eBook(s)?
A: If you encounter any issues with downloading your eBook(s), please contact our customer support team at support@ne1media.co.uk for assistance.

Returns and Refunds.
Q: Can I return or get a refund for an eBook purchase?
A: Due to the nature of digital products, including eBooks, we generally do not offer refunds once the eBook(s) has been purchased and downloaded.

Q: What if the eBook file is corrupted or incomplete?
A: If you experience any technical issues with the eBook file, please contact our customer support team for assistance. We will work to provide a replacement if necessary.

Contact and Support.
Q: How can I contact customer support?
A: You can contact our customer support team via email at support@ne1media.co.uk Our support team is available Monday to Friday between the hours of 9am and 5pm GMT.